Frequently Asked Questions

Is Gracelight in charge of my supplies?

We are responsible for providing the service to the patient; We do our best to ensure your insurance and the persons responsible have sent supplies prior to our visit. The hospital/ pharmacy/ and or insurance should be sending supplies for our nurse to use.

What are your hours of operation?

We are open from 8:30 AM- 5:00 PM Monday- Friday. During these hours we can help you with any questions or concern you may have regarding your supplies, labs, etc.

What do you have available after hours?

We have a Gracelight representative on call to handle calls and address questions and concerns. If there are any emergencies you will be referred to your nearest hospital.

Does Gracelight provide evening visits?

We try to match your preferences to the best of our ability. Most home visits are done in the day but you could have an arrangement with your caregiver.

Can I work here if I am working at another home health agency?

Yes. However, we do not encourage competition or “stealing” patients from another agency. Please be mindful to HIPPA laws and the needs of your current employer.

How many offices do you have?

Our only office is in Victorville, CA. We have no other locations at this moment.

What languages do your nurses speak?

English & Spanish. We have limited availability with Tagalog and Korean.

What language does your office staff speak?

English & Spanish.

Who reviews Gracelight?

We are accredited by CHAP and certified by the State Department to operate in Victorville, CA.

Where does Gracelight operate?

We are only taking patients in the High Desert. This includes the cities of Apple Valley, Adelanto, Barstow, Helendale, Hesperia, Lucerne Valley, Oak Hills, Phelan, & Victorville.

I would like to work PART-TIME. what should I do?

Please apply. We are actively looking for caregivers to accommodate the needs of our patients. Please send a message here letting us know your availability. JOIN OUR TEAM