FAQ

Q. When did gracelight home health first open?

A. We first opened our doors in 2010. Since then, we have worked tirelessly to serve The Inland Empire. Our networks and associates have grown and we plan to continue the same tactics, customer service, and quality as we continue to grow.

 

Q. Are you open 24/7 and 365 days a year?

A. Our business hours are from 8:00AM-5:00 PM Monday through Friday. However, we do provide 24/7 customer support. We do not have an automated service machine that directs your call to voicemail. We personally answer the phone at any time you may have to call. After hour services are more pertinent to patient emergencies and other urgent matters. If it does not require immediate attention, please contact us through our website and we will email or call you during our regular business hours.

Q. How can i become part of gracelight home health

A.  We are always happy to accept individuals who share our passion and vision. We offer positions that accommodate to any lifestyle. There is enough work for individuals who are looking for part-time or full-time work. Please fill out and submit the form located in the CAREER tab. Your application will be processed and reviewed promptly. We will then contact you and schedule an interview.

Q. where do you currently provide your services?

A. GraceLight provides medical services to clients throughout The High Desert. The majority of our clients are located in The High Desert. These include the cities of Victorville, Apple Valley, Hesperia, Adelanto, and Phelan.

Q. what is a home health agency?

A. A Home Health agency focuses on providing medical care in the comfort of a patient’s residence. At GraceLight, we are aware of the trials and inconveniences patients may have at other facilities. We do our best to provide the necessary care without impeding a client’s lifestyle or daily routine. Once you become part of GraceLight, we send medical personnel to assist you in the comfort of your home. This allows a client to be healthier, happier, and more free to do what they want while they heal. Our goal is to provide great quality care that is specifically tailored to your liking in your home.

Q. What Insurances do you accept?

A.  The following are the major insurances we accept.

 
insurance picture.jpg